Learn the basics of the hospitality industry and connect to top employers in the region.

Become a part of the fast-growing Hospitality sector in South Central CT!

Are you great at customer service, able to multi-task and work well as part of a team?

The Hospitality Careers Initiative will help you jump onto the career ladder for Event Planning, Lodging, Food & Beverage Service and Tourism.

Earn credentials employers ask for, including: CT Hospitality Awareness, TIPS Certified Alcohol and ServSafe certificates.

FULL — Jan. 2 – Jan. 16, 2020, Monday-Thursday, at Gateway Community College, 20 Church Street, New Haven, CT. CHECK BACK FOR FUTURE DATES!

Use your CTHIRES account to register for an INFORMATION SESSION at the New Haven American Job Center, 560 Ella T. Grasso Blvd., New Haven, CT 06519. 




Madelyn Cruz, Job Seeker Consultant, (203) 624-1493 x 259, mcruz@workforcealliance.biz

Joanne Natalino, Job Seeker Consultant, (203) 624-1493 x 290, jnatalino@workforcealliance.biz


Information Sessions include a presentation on the career opportunities in Hospitality, basic skills assessment and an short interview. Please plan to be here for the full 2.5 hours. No children please!


If selected, this training is free to those who are determined eligible. To help determine this, please bring as many of these documents as possible with you to the Information Session:

  • Social Security Card or number
  • Birth Certificate, Passport or Permanent Resident Card
  • Proof of Address (Ex. driver’s license, utility bill, other mail)
  • Proof of Household Income (Ex. 4 weeks of pay stubs from within the last 6 months for all family members, DSS Budget Sheet or SNAP Budget Sheet)
  • Proof of Family Size (Ex. birth certificates, lease, SNAP budget letter)
  • Selective Service Registration Card (males born after Jan. 1, 1960)
  • HS Diploma, GED certificate or college diploma/transcript
  • Veterans Only: DD214
  • Dislocated Worker Certification from CT Dept. of Labor (if applicable)

Ideal candidates must also have a flexible schedule with the ability to work nights, weekends and holidays. Hospitality jobs often require you to stand for long periods of time. Reliable transportation is a must. Contact a Job Seeker Consultant listed above with any questions. If you are already enrolled for 1-on-1 services at an American Job Center, you may not need to bring additional documents.

Success Story

Myra Graham was hired as a full-time front desk clerk by Courtyard Marriott just days after completing training through the Hospitality Careers Initiative in 2018.

“It makes my day to show up to work every day knowing that I’m doing something that I love to do,” she said.


A Ladder to Success

Source: American Hotel and Lodging Education Institute