HERE TO HELP - OPEN BY APPOINTMENT
New Haven, Meriden & Middletown ONLY
CLICK HERE TO SEE VISITOR SAFETY GUIDELINES
Contact American Job Center staff and Workforce Alliance staff for scheduling.
VIRTUAL ENROLLMENT FOR NEW CUSTOMERS >> CLICK BUTTON BELOW
FREE ONLINE LEARNING: Register & Explore the 5,000 Course Catalog >>
American Job Centers in New Haven, Meriden, Hamden and Middletown offer a variety of services to jobseekers and employers in South Central CT. PLEASE NOTE: The CT Department of Labor has not yet resumed appointments for help with Unemployment Insurance. Check the CT DOL webite for updates at WWW.FILECTUI.COM
ONLINE WORKSHOPS
We’re sharing our job seeker orientation and most popular workshops right here!
JOB SEEKER ORIENTATION – Overview of employment and training options and how to access 1-on-1 services.
Click for NEXT STEPS after watching this video >>
NEW! STARTING YOUR OWN BUSINESS – Learn the 5 Questions you should ask yourself before starting your own business, 4 Steps to follow and the “3 P’s” that every business is built upon.
Referenced Resources: U.S. Small Business Administration: Steps to Start Your Business; Forbes.com: Guide for Entrepreneurs Starting a Business; CT Department of Economic & Community Development: Manage or Grow Your Business; University of Hartford Entrepreneurial Center
NEW! HEAD TO TOE DRESSING FOR SUCCESS – Say the right thing, do the right thing, wear the right thing! How you dress is a powerful form of communication at work or interviews.
NEW! BUSINESS ETIQUETTE – Know the best ways to make introductions, convey thoughts and share space with co-workers and colleagues.
NEW! MANAGING MONEY FOR FINANCIAL FREEDOM – Helpful advice for saving money, budgeting and managing finances.
CAREER SEARCH FOR THE SEASONED PROFESSIONAL – Navigate job search and interviews to present yourself as the best candidate, regardless of your age or years of experience.
INTERVIEWING BASICS – In-person, phone or virtual interviews all need preparation. This video walks through the steps for each type including follow-up.
BEATING THE APPLICANT TRACKING SYSTEM – Learn how to format your resume to get past virtual applicant tracking systems and land an interview.
Related Materials: Action Words for Resumes & Cover Letters Contact the Facilitator
CONFLICT RESOLUTION IN THE WORKPLACE – Strategies to avoid and deal with conflict resolution on the job using R.E.A.C.H.
CUSTOMER SERVICE – Essential skills for on-the-job success in any setting.
JOB FAIR PREP – Turn a Job Fair into a Job Offer! Tips for making the most of events and follow-up that leads to interviews.
Related Materials: Elevator Speech Worksheet Contact the Facilitator
CLICK AN AMERICAN JOB CENTER ON THE MAP FOR ADDRESS, PHONE & PUBLIC TRANSPORTATION OPTIONS.
American Job Center Hours:
Regular hours will resume after COVID-19 social distancing requirements have ended.
New Haven, Meriden, Middletown: Monday – Friday, 8:30 AM -4:30 PM. Child-friendly Hours: 2:30-4:30 PM
Hamden: Monday – Friday, 8 AM – 4:15 PM.
Walk-in help with a CT Department of Labor Unemployment Insurance (UI) Benefits Specialist in Hamden and other locations is temporarily suspended.
View CT DOL’s Frequently Asked Questions (FAQ) section that is updated daily. Email UI questions to dol.webhelp@ct.gov or call the CT Department of Labor between 8 AM – 4 PM, Monday-Friday at (203) 455-2653 or (860) 263-6975. If the line is busy, please try again later. Claims are not processed or expedited by phone. Visit www.filectui.com to file your initial claim. Click the BLUE BUTTON to get started.
INCLEMENT WEATHER NOTICES: Closings and delays are determined by 6 AM. Notice will be posted on our website, on our social media and on WTNH.com and WFSB Channel 3 and WFSB.com.