HERE TO HELP - OPEN BY APPOINTMENT

New Haven, Meriden & Middletown ONLY

Appointments are as-needed. Phone & video conferencing still available.

CLICK HERE TO SEE VISITOR SAFETY GUIDELINES

Contact American Job Center staff and Workforce Alliance staff for scheduling.

 

VIRTUAL ENROLLMENT FOR NEW CUSTOMERS >> CLICK BUTTON BELOW

FREE ONLINE LEARNING: Register & Explore the 5,000 Course Catalog >>

American Job Centers in New Haven, Meriden, Hamden and Middletown offer a variety of services to jobseekers and employers in South Central CT. PLEASE NOTE: The CT Department of Labor has not yet resumed appointments for help with Unemployment Insurance. Check the CT DOL webite for updates at WWW.FILECTUI.COM

ONLINE WORKSHOPS

We’re sharing our job seeker orientation and most popular workshops right here!

JOB SEEKER ORIENTATION – Overview of employment and training options and how to access 1-on-1 services. 

Click for NEXT STEPS after watching this video >>

Contact the Facilitator

 

NEW! STARTING YOUR OWN BUSINESS –  Learn the 5 Questions you should ask yourself before starting your own business, 4 Steps to follow and the “3 P’s” that every business is built upon.

Referenced Resources: U.S. Small Business Administration: Steps to Start Your BusinessForbes.com: Guide for Entrepreneurs Starting a Business; CT Department of Economic & Community Development: Manage or Grow Your BusinessUniversity of Hartford Entrepreneurial Center

Contact the Facilitator

NEW! HEAD TO TOE DRESSING FOR SUCCESS – Say the right thing, do the right thing, wear the right thing! How you dress is a powerful form of communication at work or interviews.

Contact the Facilitator

NEW! BUSINESS ETIQUETTE – Know the best ways to make introductions, convey thoughts and share space with co-workers and colleagues.

Contact the Facilitator

NEW! MANAGING MONEY FOR FINANCIAL FREEDOM – Helpful advice for saving money, budgeting and managing finances. 

Budget Sheet – Managing Money

Contact the Facilitator

CAREER SEARCH FOR THE SEASONED PROFESSIONAL – Navigate job search and interviews to present yourself as the best candidate, regardless of your age or years of experience.

Contact the Facilitator

INTERVIEWING BASICS – In-person, phone or virtual interviews all need preparation. This video walks through the steps for each type including follow-up.

Contact the Facilitator

BEATING THE APPLICANT TRACKING SYSTEM – Learn how to format your resume to get past virtual applicant tracking systems and land an interview. 

Related Materials: Action Words for Resumes & Cover Letters  Contact the Facilitator

CONFLICT RESOLUTION IN THE WORKPLACE – Strategies to avoid and deal with conflict resolution on the job using R.E.A.C.H. 

Contact the Facilitator

CUSTOMER SERVICE – Essential skills for on-the-job success in any setting.

Contact the Facilitator

JOB FAIR PREP – Turn a Job Fair into a Job Offer! Tips for making the most of events and follow-up that leads to interviews.

Related Materials: Elevator Speech Worksheet  Contact the Facilitator

CLICK AN AMERICAN JOB CENTER ON THE MAP FOR ADDRESS, PHONE & PUBLIC TRANSPORTATION OPTIONS. 
American Job Center Hours:

Regular hours will resume after COVID-19 social distancing requirements have ended.

New Haven, Meriden, Middletown:  Monday – Friday, 8:30 AM -4:30 PM. Child-friendly Hours: 2:30-4:30 PM

Hamden: Monday – Friday, 8 AM – 4:15 PM.

Walk-in help with a CT Department of Labor Unemployment Insurance (UI) Benefits Specialist in Hamden and other locations is temporarily suspended.

View CT DOL’s Frequently Asked Questions (FAQ) section that is updated daily. Email UI questions to dol.webhelp@ct.gov or call the CT Department of Labor between 8 AM – 4 PM, Monday-Friday at (203) 455-2653 or (860) 263-6975. If the line is busy, please try again later. Claims are not processed or expedited by phone. Visit www.filectui.com to file your initial claim. Click the BLUE BUTTON to get started.

INCLEMENT WEATHER NOTICES: Closings and delays are determined by 6 AM. Notice will be posted on our website, on our social media and on WTNH.com and WFSB Channel 3 and WFSB.com.