American Job Centers

American Job Centers in New Haven, Meriden, Hamden and Middletown offer a variety of services to jobseekers and employers in South Central CT. We prepare thousands of individuals for jobs each year through training and job development.

DEDICATED STAFF: Although our doors are temporarily closed, American Job Center staff and Workforce Alliance staff are available by phone and email. PLEASE NOTE: Only the CT Department of Labor can answer questions or assist with claims for Unemployment Insurance. FOR HELP, VISIT: WWW.FILECTUI.COM.

SEEKING IMMEDIATE EMPLOYMENT? See Essential Employers HIRING NOW >>

ENROLL NOW FOR CAREER ADVISEMENT & JOB TRAINING ASSISTANCE: CLICK HERE to get started >>

METRIX ONLINE LEARNING: Unemployed CT residents are encouraged to access 5,000 courses FREE of charge. Register & Explore the Catalog at:

JOB SEEKER ORIENTATION – Overview of employment and training options and how to access 1-on-1 services. 

Click for NEXT STEPS after watching this video >>

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BEATING THE APPLICANT TRACKING SYSTEM – Learn how to format your resume to get past virtual applicant tracking systems and land an interview. 

Related Materials: Action Words for Resumes & Cover Letters  Contact the Facilitator

CAREER SEARCH FOR THE SEASONED PROFESSIONAL – Navigate job search and interviews to present yourself as the best candidate, regardless of your age or years of experience.

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CONFLICT RESOLUTION IN THE WORKPLACE – Strategies to avoid and deal with conflict resolution on the job using R.E.A.C.H. 

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CUSTOMER SERVICE – Essential skills for on-the-job success in any setting.

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JOB FAIR PREP – Turn a Job Fair into a Job Offer! Tips for making the most of events and follow-up that leads to interviews.

Related Materials: Elevator Speech Worksheet  Contact the Facilitator

CLICK AN AMERICAN JOB CENTER ON THE MAP FOR ADDRESS, PHONE & PUBLIC TRANSPORTATION OPTIONS. 

American Job Center Hours:

Regular hours will resume after COVID-19 social distancing requirements have ended.

New Haven, Meriden, Middletown:  Monday – Friday, 8:30 AM -4:30 PM. Child-friendly Hours: 2:30-4:30 PM

Hamden: Monday – Friday, 8 AM – 4:15 PM.

Walk-in help with a CT Department of Labor Unemployment Insurance (UI) Benefits Specialist in Hamden and other locations is temporarily suspended.

View CT DOL’s Frequently Asked Questions (FAQ) section that is updated daily. Email UI questions to dol.webhelp@ct.gov or call the CT Department of Labor between 8 AM – 4 PM, Monday-Friday at (203) 455-2653 or (860) 263-6975. If the line is busy, please try again later. Claims are not processed or expedited by phone. Visit www.filectui.com to file your initial claim. Click the BLUE BUTTON to get started.

INCLEMENT WEATHER NOTICES: Closings and delays are determined by 6 AM. Notice will be posted on our website, on our social media and on WTNH.com and WFSB Channel 3 and WFSB.com.