NEW! STARTING YOUR OWN BUSINESS – Learn the 5 Questions you should ask yourself before starting your own business, 4 Steps to follow and the “3 P’s” that every business is built upon.
Referenced Resources: U.S. Small Business Administration: Steps to Start Your Business; Forbes.com: Guide for Entrepreneurs Starting a Business; CT Department of Economic & Community Development: Manage or Grow Your Business; University of Hartford Entrepreneurial Center
NEW! HEAD TO TOE DRESSING FOR SUCCESS – Say the right thing, do the right thing, wear the right thing! How you dress is a powerful form of communication at work or interviews.
NEW! BUSINESS ETIQUETTE – Know the best ways to make introductions, convey thoughts and share space with co-workers and colleagues.
CAREER SEARCH FOR THE SEASONED PROFESSIONAL – Navigate job search and interviews to present yourself as the best candidate, regardless of your age or years of experience.
INTERVIEWING BASICS – In-person, phone or virtual interviews all need preparation. This video walks through the steps for each type including follow-up.
CONFLICT RESOLUTION IN THE WORKPLACE – Strategies to avoid and deal with conflict resolution on the job using R.E.A.C.H.
CUSTOMER SERVICE – Essential skills for on-the-job success in any setting.