New Haven Job Center

New Haven American Job Center

NEW: One-on-One Unemployment Insurance Help:

Get your Unemployment Insurance (UI) questions answered during a one-on-one meeting with a

Connecticut Department of Labor staff person!

Call (203) 624-1493 x 210 to schedule your 20 minute time slot. Appointments are available 9:00 AM - 2:55 PM,

Wednesdays at the New Haven American Job Center.

BEFORE YOU CALL: Create an individual account at Appointments will not be given without a CTHires account. DOWNLOAD

INSTRUCTIONS for creating an account.

Shortcut to CTHires::

CTHires link

Schedule for all Community Partners in the New Haven American Job Center.


Self-Service Career Center for resume preparation, job search, internet access, online job applications, and support service information. Fax and

copy machines available free of charge for job-search related needs. No appointment necessary, open Monday-Friday, 8:30 AM - 4:30 PM.

Next Steps Re-Entry Program is based here, a robust program that helps ex-offenders become job seekers. New classes begin the first week of

each month.

Jobs First Employment Services employment specialists and job developers provide one-on-one counseling to help South Central CT residents

be active in the workforce.

Youth Services: Youth and Young Adults ages 16-24 have programs tailored to them through a network of providers and services that lead to

training, employment and higher education. Email Aurora Grant or call (203) 624-1493 x 246.

Business Services staff help with screening and recruitment.

The following take place at 560 Ella T. Grasso Blvd (Building #3), New Haven. Walk-Ins welcomed, or call ahead to reserve space, (203) 624-1493. You must create a CTHires account to attend. See above for link and instructions for creating an account.


Tuesdays: Nov. 7, 14, 21, 28, 9 AM - 12 PM

Thursdays, Nov. 2, Nov. 9, Nov. 16, Nov. 30, 12 - 3 PM

For those new to the American Job Center and seeking to access one-on-one employment and training services. Covers program options and

eligibility. Attend if you are unemployed, working less than full time or earning less than a livable wage. Veterans and veteran spouses receive

priority service.

The One Stop Services Orientation is an overview of the programs and services offered at the American Job Centers located through South Central

Connecticut. Learn about how you can gain access to training, support, guidance and expertise as it pertains to advancing or beginning a

rewarding and fulfilling career.


*New* Acing the Online Application

Wed., Nov. 15. 20, 1 -3 PM

The online application process is a daunting and consuming process that serves more to weed out unqualified or inappropriate applicants more

than it serves to connect the employer with qualified applicants. The application process is targeted more at getting the wrong ones out rather

than moving the right ones forward. In order to navigate this upside-down approach to review candidates. Individuals in career transition need an

edge. This workshop will provide an overview of the application process as well as offer attendees with the information and resources to avoid

getting weeded out and "Ace" their online employment application.

Basic Computing

Wed., Nov. 15. 20, 10 AM - 12 PM

In today’s world of work there is little debate about the need for skills using technology, specifically the computer. While there are still a number of

occupations that do not require their employees to be skilled with the computer, the job search process does require a level of computer skill.

Basic computing is designed to assess attendee’s comfort and confidence with the computer as well as connect with computer based training

using a user-friendly environment and computer based training that encourages comfort and confidence.

Surviving a Job Loss

Wed. Nov. 8, 1 -3 PM

Wed. Nov. 29, 1 -3 PM

Losing a job can take a toll on your emotions, finances and your way of life. You will face shock, fear, frustration, anger, powerlessness, confusion

and sadness. This workshop equips you with the tools needed to survive a job loss, preparing you to succeed.

My Next Move

Tues., Nov. 7, 1- 3 PM

Tues., Nov. 28, 1 - 3 PM

My Next Move is an interactive tool for job seekers and students to learn more about their career options. This workshop will teach you how to find

the tasks, skills, salary information, and more for over 900 different careers. Users can find careers through keyword search; by browsing

industries that employ different types of workers; or through the O*NET Interest Profiler, a tool that offers personalized career suggestions based

on a person's interests and level of work experience.

Getting to Know Yourself

Wed., Nov. 8, 10 AM - 12 PM

Wed., Nov. 29, 10 AM - 12 PM

In this workshop attendees will learn how to discover what is most important to them. Learn to describe your personal and professional values, as

well as uncover what motivates your achievements and overall happiness. The goal is to understand the concept of “working,” justify it, and look

forward to it.


Wed. Nov. 8, 9 AM - 12 PM

Learn job search strategies that will help you successfully secure your next position. Topics include employer research, importance of preparation

and organization in the job search, networking and using social media to establish a digital presence.


Wed., Nov. 15, 9 AM - 12 PM

Learn how to strategically prepare for critical job interview questions. Topics include company research, developing a candidate message,

questions to ask the employer, closing the interview and following up.

Exploring Careers through Social Media

Wed., Nov. 22, 10 AM - 12 PM

Social media is not simply for marketing professionals or individuals that want to keep in contact with friends and family. Social media is an

important tool in today’s career transition plan. The most effective social media tool for individuals in career transition is LinkedIn. This session will

provide attendees with a comprehensive overview of the tool's features and benefits, why it is essential to your job searching efforts, and how to

create an effective profile that gets results.


Wed., Nov. 29, 9 AM - 12 PM

Learn how to write a focused résumé needed to secure job interviews and employment offers. Topics include thinking like an employer, strategies

for developing essential parts of the résumé, keywords, relevant vs. irrelevant information, formatting and cover letters.



Wed. Nov., 1, 1:30-3:30 PM

Wed., Nov. 15, 1:30-3:30 PM

Wed., Nov. 29, 1:30-3:30 PM

Provides FREE training and support services to young adults ages 17-29 with a desire to land jobs like these in Information Technology. For more

information, contact Matt Reid at (203) 867-4030 x 287 or Or click: ITXpress to view dates and to register now .

  • Software Developer (Applications and Systems Software)
  • Computer and Information Systems Manager
  • Computer Systems Analyst
  • Computer User Support Specialist
  • Computer Programmer
  • Cybersecurity Specialist


Next Steps is designed to turn ex-offenders into job seekers with life skills, job training and workplace-readiness. Working with the police, the courts, probation and parole services, and community organizations, Workforce Alliance provides a program that increases the odds of success.

New cohorts begin the FIRST WEEK of EVERY MONTH. Walk-in registration at 560 Ella T. Grasso Blvd., New Haven or call (203) 624-1493 x 210.

Mon., Nov. 6, 9:30 AM - 2 PM

Mon., Dec. 4, 9:30 AM - 2 PM


Wed., Nov. 8, 9:30 AM

Wed., Nov. 15, 10 AM

Learn about free short term job-related training for low-income participants for employment in high-demand healthcare occupations: patient care

and nursing, emergency medicine, community health and patient navigation, health information management and more. Participants selected by

lottery. Applicants must have a high school diploma, verify family income, and are subject to drug screen and criminal background check. Email

New Haven Career Navigator Sherreida Reid or call (203) 624-1493 x 207 or click Health Careers Advancement Project to view dates and

register now.


2nd Thursday of each month, 9:30-10:30 AM

Thurs. Nov. 9, 9:30 - 10:30 AM

Thurs., Dec. 14, 9:30 -10:30 AM

Provides information about employment trends in Information Technology (IT), Advanced Manufacturing, and Engineering sectors, and the tuition

assistance and direct placement options for qualified job seekers. Please bring your resume. Email Paul Gagne or

call (203) 867-4030 x 219 or click Leveraging Your Technical Skills to register now.