New Haven Job Center

New Haven American Job Center

560 Ella T. Grasso Blvd., New Haven, CT

(203) 624-1493

The following take place at 560 Ella T. Grasso Blvd (Building #3), New Haven. Walk-Ins welcomed, or call ahead to reserve space, (203) 624-1493. CTHires account required to attend. Click below for link. DOWNLOAD INSTRUCTIONS for creating a CTHires account.

CTHires link


Tuesdays, 9 AM - 12 PM

Thursdays, 12 -3 PM

For those new to the American Job Center and seeking to access one-on-one employment and training services. Covers program options and

eligibility. The One Stop Services Orientation is an overview of the programs and services offered at the American Job Centers located through

South Central Connecticut. Learn about how you can gain access to training, support, guidance and expertise as it pertains to advancing or

beginning a rewarding and fulfilling career.

Unemployment Insurance Help by Appointment:

Wednesdays by Appointment: 9 AM - 2:55 PM. To Schedule an Appointment CALL (203) 624-1493

Get your Unemployment Insurance (UI) questions answered during a one-on-one meeting with a Connecticut Department of Labor Benefit

Specialist at the New Haven American Job Center. Call (203) 624-1493 to schedule your 20 minute time slot. Appointments are available

Tuesdays between 9:00 AM and 2:55 PM. BEFORE YOU CALL: Create an individual account at Appointments will not be given

without a CTHires account. DOWNLOAD INSTRUCTIONS for creating an account

Due to increased claim volume – Live Chat on the CT Department of Labor's File for Unemployment page is temporarily unavailable until Monday, July 9th. If you need immediate assistance, please visit an American Job Center.


Acing the Online Application

Wed., June 13, 10 AM - 12 PM

The online application process is a daunting and consuming process that serves more to weed out unqualified or inappropriate applicants more

than it serves to connect the employer with qualified applicants. The application process is targeted more at getting the wrong ones out rather

than moving the right ones forward. In order to navigate this upside-down approach to review candidates. Individuals in career transition need an

edge. This workshop will provide an overview of the application process as well as offer attendees with the information and resources to avoid

getting weeded out and "Ace" their online employment application.


Wed., June 13, 9 AM - 12 PM

Learn job search strategies that will help you successfully secure your next position. Topics include employer research, importance of preparation

and organization in the job search, networking and using social media to establish a digital presence.

Basic Computing

Wed., June 13, 1-3 PM

In today’s world of work there is little debate about the need for skills using technology, specifically the computer. While there are still a number of

occupations that do not require their employees to be skilled with the computer, the job search process does require a level of computer skill.

Basic computing is designed to assess attendee’s comfort and confidence with the computer as well as connect with computer based training

using a user-friendly environment and computer based training that encourages comfort and confidence.

Surviving a Job Loss

Check back for July 2018

Losing a job can take a toll on your emotions, finances and your way of life. You will face shock, fear, frustration, anger, powerlessness, confusion

and sadness. This workshop equips you with the tools needed to survive a job loss, preparing you to succeed.

My Next Move

Tues., June 5, 1 - 2 PM

Wed. June 27, 10 - 11 AM

My Next Move is an interactive tool for job seekers and students to learn more about their career options. This workshop will teach you how to find

the tasks, skills, salary information, and more for over 900 different careers. Users can find careers through keyword search; by browsing

industries that employ different types of workers; or through the O*NET Interest Profiler, a tool that offers personalized career suggestions based

on a person's interests and level of work experience.

Getting to Know Yourself

Check back for July 2018

In this workshop attendees will learn how to discover what is most important to them. Learn to describe your personal and professional values, as

well as uncover what motivates your achievements and overall happiness. The goal is to understand the concept of “working,” justify it, and look

forward to it.


Wed., June 20, 9 AM - 12 PM

Learn how to strategically prepare for critical job interview questions. Topics include company research, developing a candidate message,

questions to ask the employer, closing the interview and following up.

Exploring Careers through Social Media

Wed., June 27, 1- 3 PM

Social media is not simply for marketing professionals or individuals that want to keep in contact with friends and family. Social media is an

important tool in today’s career transition plan. The most effective social media tool for individuals in career transition is LinkedIn. This session will

provide attendees with a comprehensive overview of the tool's features and benefits, why it is essential to your job searching efforts, and how to

create an effective profile that gets results.


Wed., June 6, 9 AM - 12 PM

Learn how to write a focused résumé needed to secure job interviews and employment offers. Topics include thinking like an employer, strategies

for developing essential parts of the résumé, keywords, relevant vs. irrelevant information, formatting and cover letters.



Wed., June 13, 1:30 - 3:30 PM

Wed., June 27, 1:30 - 3:30 PM

Provides FREE training and support services to young adults ages 17-29 with a desire to land jobs like these in Information Technology. For more

information, contact Matt Reid at (203) 867-4030 x 287 or Or click: ITXpress to view dates and to register now .

  • Software Developer (Applications and Systems Software)
  • Computer and Information Systems Manager
  • Computer Systems Analyst
  • Computer User Support Specialist
  • Computer Programmer
  • Cybersecurity Specialist


Next Steps is designed to turn ex-offenders into job seekers with life skills, job training and workplace-readiness. Working with the police, the courts, probation and parole services, and community organizations, Workforce Alliance provides a program that increases the odds of success.

New cohorts begin the FIRST WEEK of EVERY MONTH. Walk-in registration at 560 Ella T. Grasso Blvd., New Haven or call (203) 624-1493 x 210.

Initial Orientation: Friday, June 1, 9:30 AM - 2 PM


Wed., June 13, 10 AM

Wed., June 27, 10 AM

Learn about free short term job-related training for low-income participants for employment in high-demand healthcare occupations: patient care

and nursing, emergency medicine, community health and patient navigation, health information management and more. Participants selected by

lottery. Applicants must have a high school diploma, verify family income, and are subject to drug screen and criminal background check. Email

New Haven Career Navigator Sherreida Reid or call (203) 624-1493 x 207 or click Health Careers Advancement Project to view all dates.